Terms and conditions of sale

These terms and conditions govern the sale of goods and services by our company in alignment with UK and EU law. By placing an order, you agree to comply with these terms. Please read them carefully.

1. Introduction

These terms apply to all sales made by our company. They are designed to protect both our customers and our business, ensuring a fair shopping experience.

2. Order Acceptance

All orders are subject to acceptance by our company. We reserve the right to refuse an order for any reason, including but not limited to, unavailability of products or pricing errors.

3. Pricing and Payments

Prices are stated in pounds sterling and are inclusive of VAT where applicable. Payments must be made in full at the time of ordering, using the payment methods offered on our website.

4. Delivery

We aim to dispatch orders promptly. Delivery times may vary based on location and product availability. For further details, refer to our Delivery Information.

5. Returns and Refunds

Customers have the right to cancel their orders within 14 days of receipt, in accordance with the Consumer Contracts Regulations. Returns must be in original condition and accompanied by proof of purchase.

6. Liability

Our liability is limited to the extent permitted by law. We are not liable for any indirect or consequential losses arising from your purchase.

7. Governing Law

These terms are governed by the laws of England and Wales, and any disputes will be subject to the jurisdiction of the courts of England and Wales.

For more information on your rights as a consumer, please visit Citizen's Advice.